Frequently Asked Questions
What is keto?
Ketosis, or “keto”, is a natural state for the body in which it becomes almost completely fueled by fat through eating a ketogenic diet: low carb, moderate protein, lots of healthy fats. Insulin hormones dip to low levels and we rapidly burn stored fat for fuel. Outside of weight loss, you experience sustained energy, mental focus, exercise endurance, and a bevy of other health benefits such as disease prevention and treatment.
Is keto dangerous?
Absolutely not! It is the most natural and normal metabolic state for our bodies to be in.
Keto is not suitable for individuals that are Type-1 Diabetic, alcoholics or have a history of anorexia
The following should be avoided and eliminated from your diet when on keto:
- Heat processed fats intended to replace naturally sourced whole saturated fats
- Margarine and common processed polyunsaturated vegetable oils for cooking
- Processed foods, fast food
- Hydrogenated or partially hydrogenated and high in trans-fatty acids
Benefits of Keto diet?
- Weight loss & increased fat burning
- Sustained energy & mental clarity
- Reduces bad cholesterol
- Helps to even out hormone levels
- Normalizes blood sugar & improves insulin sensitivity
- Starves cancer cells
When can I expect my order?
For orders placed and paid before 4:00 pm, you may expect the order to be delivered within 72 hours.
For orders placed and paid after 4:00 pm, you may expect the order to be delivered within 96 hours.
What are the delivery timings?
We deliver between 2:00 am to 8:00 am in Abu Dhabi while 2:00 am to 6:00 am in Dubai.
How do I change my meal plan?
Your preferred meal plans can be upgraded upon notification 48 hours before 4:00 pm on the day you want your meal plan to be changed.
Can I cancel my order?
Any cancellation or refund is under circumstances and upon approval of the Keto Hub DMCC Team.
Visit our Terms and Conditions for more info.
Can I purchase a meal plan for a friend?
Absolutely! However, the purchase still has to agree to the Terms & Conditions.
What cards do you accept?
Visa or Mastercard
Is there a cash on delivery option?
Unfortunately not, but we are looking into this.
Where do you deliver?
We deliver to Abu Dhabi, Dubai, Al Ain, Ajman, Umm Al Quwain, and Ras Al Khaimah.
How are the meal plans packaged?
The meal plans are sealed and packaged in an exclusive Keto Hub cooler bag designed to keep the meals fresh and appetizing upon delivery.
Can I customize my meal plan?
Our ketogenic living coach is the only one allowed to customize the meals based on the customer form that you are required to complete upon purchase.
What if I’m not home when my order is out for delivery?
Please notify us through mail or Whatsapp if you will not be available upon delivery.
What happens if I receive the wrong meals?
Oh no, you have to inform us immediately!
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